Massmutual Center Tickets

Massmutual Center – Springfield, MA Tickets 

Discover the Iconic Massmutual Center

Located in the heart of downtown Springfield, Massachusetts, the Massmutual Center is a premier destination for live entertainment, sports, and special events in Western New England. Operated by MGM Springfield and owned by the Massachusetts Convention Center Authority, this modern, multi-purpose facility hosts everything from professional hockey games and concerts to conventions, expos, and comedy shows. 

Originally opened in 1972 as the Springfield Civic Center, the venue was renamed and renovated into the state-of-the-art Massmutual Center in 2005. Today, it boasts both an arena and a convention center, offering versatile spaces for a wide range of performances and gatherings. As the home of the Springfield Thunderbirds (AHL affiliate of the NHL's St. Louis Blues), the arena is known for its electric game-day atmosphere. It also welcomes some of the biggest names in music, from chart-topping pop acts to legacy rock bands. 

Whether you're catching a thrilling hockey match, attending a sold-out concert, or exploring a local expo, the Massmutual Center offers a top-tier experience in a vibrant, accessible downtown setting. 

Purchase Process 

Buying tickets with Box Office Ticket Sales is simple, fast, and secure. 

Browse Events – Explore upcoming games, concerts and more. 

Pick Your Seats – Use our interactive map to view real-time availability and compare prices 

Secure Checkout – Pay easily with card, PayPal, Apple Pay, or Affirm 

Digital Delivery – Tickets will be sent via email or mobile entry prior to your event date 

Need Help? Here are several options in reaching our customer support team: 

• You can log into your account here and live chat with one of our agents 

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• You can call the number on your invoice that was emailed to you immediately after your order was completed and accepted 

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• Access to 125,000+ live events nationwide 

Personalized Help Service: 

• Support via phone, chat, or email 

• Tailored seat suggestions based on budget, view, or group size 

• Excellent service, even for a single ticket 

Seating Recommendations and Charts 

The Massmutual Center Arena features a flexible seating chart that adapts based on event type, from hockey games and basketball tournaments to concerts and theatrical productions. 

• Premium Seating: VIP boxes and lower bowl front rows offer exceptional sightlines and quick access to amenities. Ideal for fans looking for a luxurious and immersive event experience. 

• Best Value: Upper-level center sections offer a great view of the action at a more affordable price, especially for families or group outings. 

• Most Popular: Lower bowl side sections tend to sell out quickly for high-profile concerts and games—if you're ready to secure your seats, browse tickets now before they're gone! 

With a capacity of approximately 8,000 for concerts and 6,600 for hockey games, the Massmutual Center strikes the perfect balance between energy and intimacy. 

Location and Transportation 

Venue Address 
Massmutual Center 
1277 Main Street
Springfield, MA 01103 

Parking 

The Massmutual Center Garage, located at 91 Harrison Avenue, is directly attached to the venue and offers convenient covered parking. Additional garages and surface lots are available throughout downtown Springfield. Parking fills quickly for major events—consider arriving early or reserving your space in advance. 

Public Transit 

The venue is easily accessible via the Springfield Union Station, served by Amtrak, Peter Pan Bus Lines, and PVTA local buses. From the station, it’s a short 10-minute walk to the Massmutual Center. 

Rideshare & Dropoff 

Designated rideshare pickup/dropoff zones are available near the venue’s main entrance on Bruce Landon Way. For quicker departures after events, consider walking a block away before requesting your ride. 

Arrival Recommendations 

For the smoothest experience, plan to arrive at least 45 minutes before your event start time. This allows ample time for parking, security screening, and locating your seat without stress. 

Weekend events and sellouts can create added congestion in downtown Springfield. Arriving early not only ensures a hassle-free entry—it also lets you explore nearby dining or grab a drink before the show. 

Venue Navigation 

Once inside the arena, clear signage and helpful staff make it easy to find your seat and amenities. 

• Lower bowl sections surround the event floor and offer quick access to concessions and restrooms. 

• Upper bowl seating is accessed via escalators and elevators. 

• VIP sections and suites have separate entry points and may include in-seat service or lounge access depending on the event. 

Concession stands and merchandise kiosks are located throughout the concourse for easy access. 

Security and Policies 

• Bag Policy: Small purses and bags (up to 12"x6"x12") are allowed and will be inspected. Backpacks, large totes, and outside food or beverages are prohibited. 

• Prohibited Items: Weapons, laser pointers, noisemakers, and professional recording equipment are not allowed. 

• Re-entry: Re-entry is typically not permitted once inside the arena. Plan accordingly before entry. 

• Service Animals: ADA-compliant service animals are welcome. Emotional support animals are not permitted. 

Post-Purchase Tips – Be Ready for Event Day 

• Download your tickets in advance to avoid connectivity issues 

• Fully charge your phone to access mobile tickets and parking passes 

• Bring a valid photo ID and digital payment method—many vendors are now cashless 

• Double-check your entry gate and seating section 

• Review venue policies to avoid delays at the door 

Pre-Event Planning 

• Transit & Traffic: Allow extra time on weekends and for sold-out events. Consider using Union Station or rideshare services to bypass parking stress. 

• Meeting Spots: The plaza outside the Massmutual Center or inside the attached Sheraton lobby are ideal for meeting your group. 

• Nearby Attractions: Arrive early and explore the Dr. Seuss National Memorial Sculpture Garden or the MGM Springfield resort and casino. 

Accessibility 

The Massmutual Center is fully ADA-accessible. Features include: 

• Designated accessible seating on both the arena and mezzanine levels 

• Elevators and wheelchair ramps 

• Assistive listening devices available upon request 

For personalized assistance, contact Box Office Ticket Sales prior to your event—we’re here to make sure your experience is seamless. 

Dining Options 

In-Venue: Multiple concession stands serve crowd favorites like pretzels, hot dogs, nachos, soft drinks, and beer. 

Nearby Restaurants: 

• The Student Prince Café – Historic German tavern offering hearty meals and local brews. 

• MGM Springfield Restaurants – Includes TAP Sports Bar, Chandler Steakhouse, and South End Market. 

• Nadim’s Downtown Mediterranean Grill – A popular pre-show choice with shareable plates and cocktails. 

Other Things to Do in Springfield

Make a day or weekend of your visit by exploring more of what downtown Springfield has to offer: 

• Dr. Seuss Museum: Celebrating the life and work of Springfield native Theodor Geisel. 

• Basketball Hall of Fame: Interactive exhibits for sports fans of all ages. 

• Springfield Museums Quadrangle: Art, science, and history across five museums. 

Other Top Venues in Springfield 

• Symphony Hall: Classical and touring performances in a grand historic theater. 

• CityStage: Smaller venue offering plays, stand-up, and local productions. 

• MGM Springfield Plaza: Hosts seasonal outdoor concerts and entertainment. 

Secure Your Seats for Massmutual Center Today 

Don't wait—tickets for Massmutual Center events often sell fast. Whether you're planning a special night out or cheering on your favorite team, Box Office Ticket Sales is your go-to source for verified, hassle-free ticketing. 

Browse tickets now and experience the best of live entertainment in Springfield. 

Call us at 1-800-515-2171 to purchase tickets by phone.